Remember that story about my good optometrist friend? She’s the one who made the smart decision in paying for a professional website instead of accepting the free one I set up for her. It wasn’t that my free one was that bad. It was just that sometimes it is worth paying for quality.
The reason she turned to me in the first place was because she didn’t have the time to learn how to set-up a website. She is great in checking patients’ eyes. She knows all the equipment. She knows all the pressure the eye is supposed to have under the lens. She knows her rods from her cones.
She didn’t know websites. Unfortunately she’s been struggling to do her billing and accounting. I think it has turned her 40 hour work-week of seeing patients into 60 hours to manage her practice.
Last week, I went to my dentist. It seems my insurance changed for the worst, and some things are no longer covered. The dentist didn’t tell me about that. The dental hygenist who did my cleaning didn’t tell me about it either.
Instead the receptionist had all the information. I think she had some dental accountants at work in her computer. She was able to pull pricing for anything and everything related to my plan and the procedures I needed.
Unfortunately, it looks like my new insurance is not one they generally accept. So while it is great that they are on top of anything, it seems I might have to find another dentist who is in my insurance’s network.