Sprint Billing “Error”

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[While I'm still waiting to see if I'm moving to San Francisco...]

Back when I bought my Treo 700P, I had a feeling that somehow I’d be forced to give up my grandfathered $10 all-you-can-use data plan. Word was, that with the increased high-speed data network, a new phone would make you get a new plan. I didn’t believe that to be the case. My rationale was that if I buy a new TV (even an HDTV), I don’t have to pay the cable company more per month.

It appears that Sprint’s computers might disagree even though the customer service representative told me that I’d be able to keep the plan I’ve had for 6 years. The computers have conveniently gotten rid of that plan and left me with nothing. So I have about $70+ dollars in data plan charges.

I might be fighting this one for some time.

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Consumer Battles

Posted by Lazy Man on June 28, 2006

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